Traditionally, dispatch of shipment occurs within 7-14 business days. Oartec is entitled to partial deliveries. Please refer to Oartec.com for the most current shipping prices.
For direct assistance with warranty or defective items, please contact Oartec at 1 (800) 852 2210. We recommend items should be returned using a traceable carrier to ensure return delivery. Returned items should be packaged properly to protect against damages that may occur during transit. Please include your name and all pertinent information clearly stated on/within the box. As stated in our warranty, all items must be shipped back to Oartec with freight prepaid.
Termination of Agreements and Refunds Policy
Both the Client and Oartec have the right to terminate any Services Agreement for any reason, including the ending of services that are already underway. No refunds shall be offered, where a Service is deemed to have begun and is, for all intents and purposes, underway. Any monies that have been paid to us which constitute payment in respect of the provision of unused Services shall be refunded.